Last Updated: January 2026

At Teta, we are dedicated to creating high-quality and your satisfaction is our priority. We want you to feel confident in your purchase. If you are not fully satisfied, we are here to help.

1. Right of Withdrawal

As a consumer, you have the legal right to withdraw from your purchase within 14 business days from the date you receive your order. To exercise this right, you must notify us by email within this period. 

2. Return Process for Damaged or Incorrect Products

Contact us within 7 days of receiving your order. Provide your order number and a photo of the damaged or incorrect item. We will confirm the next steps and arrange a replacement or refund.

3. Refunds

Approved refunds will be issued to the same payment method used for the original purchase. Shipping costs are not refundable unless the return is due to our error.


No returns on opened products.

Refunds are only available if the product arrives damaged or incorrect.